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Wasiyyah · SUPPORT

Help & Support.

Answers about writing your will, how the faraid calculation works, and how to get in touch.

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01 · FAQ

Frequently asked questions.

01How do I write my will?
Open the My Will tab and follow the four steps: your own details, your heirs, any bequests, then review and export. Each step shows what is still missing, and you can leave and come back at any time — everything is saved as you go.
02How does the faraid calculation work?
Enter the relatives who survive the deceased and Wasiyyah computes each share as an exact fraction using the rules of faraid from the Qur'an and classical fiqh. It applies hajb (blocking), awl (proportional reduction when shares exceed the estate) and radd (return of the residue), and handles the classical special cases. Each result shows the fraction, the percentage, the monetary amount, and the reason that heir received it.
03Why did an heir receive nothing?
They were most likely blocked — hajb. A grandson does not inherit while a son is alive, for example. Blocked heirs are listed separately in the results with the specific relative who blocked them, so you can always see why. Blocking rules differ by school: under Hanafi the paternal grandfather blocks siblings, but under Maliki, Shafi'i and Hanbali he does not.
04Which madhab should I choose?
Choose the school you follow. It genuinely changes the result — not just the wording. If you are unsure, leave it unspecified and the App follows Sunni consensus. You can change it any time from Settings → School of Thought, and recalculate.
05Why does my result differ from another calculator?
Almost always because of the madhab selected, or a genuinely disputed case. Check that both calculators use the same school, and read the warnings shown with the result — Wasiyyah flags cases where scholars differ. If a difference remains and the estate matters, take both workings to a scholar.
06How much can I leave as a bequest?
Up to one third of the estate, after debts and funeral expenses, and not to someone who is already a Quranic heir. The App tracks the ⅓ limit live as you add bequests and warns you before you exceed it.
07Is my data private?
Yes. There is no account and no cloud. Your will is stored encrypted on your device, behind a key held in the iOS Keychain or Android Keystore. Nothing is uploaded. You can erase everything permanently from Settings → Delete Will Data.
08How many PDFs can I export?
Free users get five PDF exports per day, which resets at midnight in your local time. Premium removes the limit and the ads. Every calculation feature is free — the limit applies only to exports.
09Is the exported will legally valid?
It is a properly structured draft, not a certified document. Whether it is enforceable depends on the law where you live — most countries require signatures, witnesses, and sometimes registration or notarisation. Have it reviewed by a scholar for the Islamic requirements and by a lawyer for the civil ones.
10Does Wasiyyah work offline?
Completely. The will builder, the calculator and PDF export all work in airplane mode. An internet connection is used only for ads and subscription validation.
02 · TROUBLESHOOTING

Common fixes.

Calculation Looks Wrong

  1. 1Check the selected madhab in Settings — the rules change with it
  2. 2Confirm each heir's relationship and gender are set correctly
  3. 3Check the Blocked Heirs section: someone may be excluded by hajb
  4. 4Read the warnings under the result for disputed or special cases
  5. 5Verify the estate value and that bequests are within one third

PDF Won't Export

  1. 1Check your remaining daily exports — free users get five per day
  2. 2Make sure every required will step is complete
  3. 3Ensure the device has free storage space
  4. 4Close and reopen the app, then try again
  5. 5If the share sheet does not appear, check your OS sharing permissions

Purchase or Restore Failed

  1. 1Confirm you are signed into the same store account used to purchase
  2. 2Check your internet connection — purchases need one
  3. 3Use Settings → Restore Purchases
  4. 4Verify the subscription is active in your App Store or Play Store account
  5. 5Email me with your store receipt if Premium still does not unlock

Arabic or Urdu Text Looks Wrong

  1. 1Fully close and reopen the app after changing language
  2. 2Check that the device has not overridden the app's text direction
  3. 3Update to the latest version — layout fixes ship regularly
  4. 4Report the specific screen to me with a screenshot
03 · GET IN TOUCH

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